Customer Insights & Growth Data Analyst

Data Analyst vacancy in Soweto South Africa

Responsibilities

• Customer journey development – creating and maintain customer satisfaction goals.
• Create plans to address the business needs which may fluctuate from time to time.
• Addressing customer concerns and complaints in most effective manner.
• Creating sales plans to generate and increase revenue.
• Marketing to optimize data and utilize such to achieve optimum turn-around times.
• Building long term relationships with key clients
• Study competition to find new ways to retain customers
• Collaborate with internal teams.