Customer Journey Architect | Analytics & Process Improvement

A recruitment agency in South Africa is seeking a Specialist Customer Journey Architect to manage business analytics and contribute to the development of processes within business intelligence. Applicants should have strong analytical skills, a background in business process development, and 3 years of working experience. The role involves improving process efficiency, documenting business processes, and analyzing customer journeys to ensure continuous improvement. Skills in MS Office and business process management tools are essential.
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