Customer Lifecycle Manager At Enercare Markham

Overview

Join Enercare as a Customer Lifecycle Manager and shape unparalleled customer experiences. Leverage analytics to deliver targeted communications and optimize engagement efforts. As part of Enercare Inc., a prominent home services provider, you'll take on a pivotal role in the Customer Base Management team.

This individual contributor position focuses on executing effective lifecycle campaigns that drive engagement and customer satisfaction. Your team-oriented approach with internal teams and agency partners will ensure communication consistency across our services portfolio.

Responsibilities

• Lead the implementation of customer engagement campaigns
• Collaborate with multiple teams for integrated marketing solutions
• Monitor campaign execution for risks and optimization
• Utilize research analytics to guide campaign improvements
• Foster partnerships with external vendors for campaign success
• Drive...