Customer Loyalty & Retention Specialist

Johnson Controls, Inc. • manchester, england, United-Kingdom • Posted June 20, 2026

Location manchester, england
Job Type Full-time
Category Management & Operations
Posted June 20, 2026

Johnson Controls, Inc. is seeking a Customer Retentions Advisor in Manchester, England. This full-time role prioritizes customer loyalty by engaging customers in meaningful conversations and ensuring they see value in their home security systems. Responsibilities include improving retention rates and upgrading customers to the latest products available.

Ideal candidates should possess a passion for customer care, strong negotiation skills, and experience in customer service. The position offers a competitive salary alongside various enticing benefits.

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