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Customer Management Professional

Vestas • Gqeberha, Eastern Cape, South Africa • Posted June 13, 2026

Location Gqeberha, Eastern Cape
Job Type Full-time
Category Information and Record Clerks
Posted June 13, 2026

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Region MED > SBU MED Service > Customer Service Management Africa


The Contract Management Department is part of our Service Business Unit and is responsible for the management of service contracts in place, aftermarket spare parts sales and Wind Turbine after-sales opportunities.


Responsibilities

  • Develop and maintain relationships with existing customers; leverage relationships to ensure renewals of Service contracts

  • Define a common strategy in customer relationship management alongside the service operations team

  • Develop new business opportunities (value-added services) and diligently pursue recapture opportunities for lost accounts

  • Prepare Time & Material quotations and ensure backlog increase with this type of sale

  • Assist the commercial department in negotiation of new Service Contracts, amendments and service quotations (from the b...

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