Customer Operations Team Lead - Coaching & KPI Focus

A global services provider is seeking a Team Leader in Cagayan de Oro. The incumbent will oversee daily operations of customer programs, manage a team, and facilitate their ongoing development. Responsibilities include coaching, performance reviews, and assisting with escalations. Candidates should possess 1-2 years of experience in customer support and management. This role requires a strong knowledge of PC applications and confidentiality. Interested applicants must be amenable to work in Cagayan de Oro.
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