Customer Program Management Advisor

Customer Program Management AdvisorDate: Apr 17, ****Location: Monterrey, NLE, MXGeneral OverviewFunctional Area: OPS - OperationsCareer Stream:CPM - Customer Program ManagementRole:AdvisorySAP Short Name: ADVJob Title: Customer Program Management AdvisorJob Code: ADV-OPS-CPMJob Level: Band 09Direct/Indirect Indicator: IndirectDetailed DescriptionPerforms tasks such as, but not limited to, the following:- Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
- With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
- Strong participation in pricing/bid preparation and the development and management of contract terms.
- Manages and monitors customer satisfaction day to day and formally (cust...