ASML • Shanghai, Shanghai, China • Posted June 17, 2026
Location
Shanghai, Shanghai
Job Type
Full time
Category
Operations Specialties Managers
Posted
June 17, 2026
Description
Lead a team of Customer Quality Managers to secure customer quality in China regionInterface with China region customers on all quality aspects and support & manage customer expectations on quality complaints and roadmapsSetup and maintain Customer Quality Dashboard:Align with Customer on Customer Quality IndicatorsSecure engagement from ASML sectorsDrive quality performance to agreed targetsManage Customer Quality Notifications:Local intake & filteringManage close follow-up through Central Customer Quality Care teamManage timely and good quality closure of CQN with customer, including preventive actions.Manage Customer auditsAlign with Customer on audit agendaWork with GQ/QE audit team on follow-upAssess and improve quality processesAssist regional management by proposing process improvements and participate in deployment of new and improved processesAssist regional management by initiating, driving and ...
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