Customer Relation Management

Weekendesk • barcelona, kingdom of spain, Spain • Posted June 15, 2026

Location barcelona, kingdom of spain

Job Type Full-time

Category Customer Service

Posted June 15, 2026

We're looking for a Retention & CRM Manager to own Weekendesk's retention engine across all markets.
Haga clic en Solicitar a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.
The CRM function is yours to build.
You'll be Weekendesk's first dedicated CRM leader, accountable for repeat revenue, customer lifetime value, and the full lifecycle experience across all countries.
Your job is to lead them, grow the function, and make CRM a real growth lever for the business. 
CRM revenue contribution
Engagement across channels (email, push, SMS, WhatsApp) 
Define the CRM & retention vision across all markets
Own the CRM tech stack (currently Insider) and its roadmap
Build retention programs with real commercial impact: loyalty, referrals, early access
Lead omnichannel orchestration (email, push, onsite, SMS, WhatsApp)
Own the A/B testing framewor...
            

Interested in this role?

Click the button below to start your application.

Apply Now