Customer Relation Officer (Easy Buying) - Part Time
Location
pasay, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 14, 2026
Customer Relation Officer (Easy Buying) - Part Time
- Part-time
- Department: Customer Relations
About the job
Reporting to the Customer Relations Team Leader, this Associate role ensures a positive and joyful shopping experience for all IKEA visitors and customers.
Your assignment
- Ensure customers have a memorable shopping experience in the store for a win‑win situation and for repeat business.
- Handle and resolve customer difficulties, particularly in IKEA product assembly, and exchange component parts when needed, to offer solutions to frequently asked questions.
- Develop strong knowledge of all items to effectively handle customer inquiries positively and quickly, and resolve any issues raised within level of authorization.
- Escalate higher issues with relevant information to a manager for effective customer handling.
- Ensure the IKEA store is a safe and secure environm...