Customer Relations Coordinator

Forward Air • Jamesburg, NJ, United States • Posted June 27, 2026

Location Jamesburg, NJ
Job Type Full-time
Category other-general
Posted June 27, 2026
The Customer Relations Coordinator provides front ‑ line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.
Compensation: $25 per hour
Schedule: Monday-Friday 8am-4:30pm, onsite


Responsibilities
+ Serve as a central poi...

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