Customer Relations Coordinator
Location
Nashville, TN
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Position: Customer Relations Coordinator
Compensation: $18.80-$20.70 per hour
Schedule: Monday-Friday 12pm-8pm, onsite
Job Description:
The Customer Relations Coordinator fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.
Core Duties & Responsibilities:
+ Answer incoming customer calls and provide detail information
+ Notify customers daily of freight availability
+ Data entry (domestic and international bills)
+ Maintain a driver sign in log
+ Maintain a cash log file
+ Maintain files in order and as outlined in the operations procedures and policy manual
+ Perform daily audits on all outbound shipments
+ Arrive inbound manifest and close out outbound manifest in the AS400
+ Consistently monitor e-mail request and provide detail inform...
Compensation: $18.80-$20.70 per hour
Schedule: Monday-Friday 12pm-8pm, onsite
Job Description:
The Customer Relations Coordinator fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.
Core Duties & Responsibilities:
+ Answer incoming customer calls and provide detail information
+ Notify customers daily of freight availability
+ Data entry (domestic and international bills)
+ Maintain a driver sign in log
+ Maintain a cash log file
+ Maintain files in order and as outlined in the operations procedures and policy manual
+ Perform daily audits on all outbound shipments
+ Arrive inbound manifest and close out outbound manifest in the AS400
+ Consistently monitor e-mail request and provide detail inform...