Customer Relations Executive

Job Code: 342/001/284

Industry: Real Estate & Construction

Department: Customer Relationship Management

Job Brief

We are looking for a presentable and communicative Customer Relations Executive to support the Customer Relationship Management (CRM) department. The role involves handling client inquiries, coordinating with internal teams, maintaining customer records, and ensuring a positive customer experience. This position is suitable for freshers or candidates with up to one year of experience in roles such as receptionist, administrative support, or HR, provided they demonstrate strong communication skills and professionalism.

Job Responsibilities

• Serve as the first point of contact for customers and visitors.
• Handle incoming calls, emails, and client inquiries professionally.
• Maintain and update customer records and CRM data accurately.
• Coordinate with internal departments to resolve custo...