Customer Relations Manager

Overview

Crystal Care Collection is aspiring to be the leading provider of care home services, dedicated to enhancing the lives of elderly residents across England. We pride ourselves on delivering exceptional care, comfort, and companionship to our residents, ensuring they live fulfilling and dignified lives. As we continue to expand our services and reach, we are seeking a dynamic and innovative Group Customer Relations Manager for the South West Region, to compliment the level of service we provide to our customers.

Position Overview

The Group Customer Relations Manager will play a pivotal role in promoting our care home services, enhancing our brand visibility, and fostering strong relationships with our target audience. This individual will be responsible for:

• Developing and implementing a culture of high-quality customer care, undertaking support visits / evaluation of the enquiry and sales pipelin...