Customer Relations: Receptionist

As a Receptionist at Level-7 Internet, you will be the first point of contact for customers, visitors and callers. You will play a key role in delivering a professional customer experience while ensuring the smooth day-to-day operation of the office. This role requires excellent communication skills, strong organisational ability and a high level of attention to detail in a fast-paced ISP environment.

Responsibilities

• Visitor Reception & Welcome
  • Greet and assist all visitors in a professional and friendly manner.
  • Ensure visitors feel welcome and attended to at all times.
  • Direct visitors to the appropriate departments or staff members.
  • Notify staff members of visitor arrivals promptly.
  • Issue visitor tags, keys and access items as required.
  • Ensure all visitor tags and keys are returned and logged correctly.
• Phone Call & Front Desk Management
  • Answer all incoming calls promptly and pr...