Customer Relationship Manager
Location
Surat, Gujarat
Job Type
Full-time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 09, 2026
Customer Relationship Manager (CRM)
Are you someone who enjoys building meaningful relationships, solving customer problems, and creating exceptional customer experiences? Do you thrive in a fast-paced environment and love working closely with people? If yes, we'd love to have you on our team!
Join Refrens.com as a Customer Relationship Manager and play a key role in helping our customers succeed while contributing to the growth of the company.
What You'll Do
- Build and maintain strong relationships with customers by understanding their business needs and goals.
- Act as the primary point of contact for customers and ensure a seamless experience throughout their journey with Refrens.
- Proactively engage with customers to improve product adoption, retention, and satisfaction.
- Resolve customer concerns efficiently and coordinate with internal teams to ensure timely solutions.
- Conduct product demonstratio...