Customer Relationship Manager

Hunter Campbell • Wellington, Wellington, New Zealand • Posted June 27, 2026

Location Wellington, Wellington
Job Type Permanent / Full Time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted June 27, 2026

Responsibilities

:
  • Client Relationship Management: Establish and maintain strong relationships with clients, building trust and rapport quickly. Understand and respond to their needs to ensure satisfaction and loyalty.
  • Sales Support: Leverage client interactions to identify and generate leads for the business. Understand the sales process and collaborate with the sales team to drive growth.
  • Franchise Support: Gain a solid understanding of the franchise model to optimise the performance of franchisees. Motivate and influence franchisees to excel and provide them with effective training and support.
  • Training Coordination: Schedule and oversee training for franchisees, including shadow training and refresher sessions. Ensure franchisees are well-prepared to deliver high-quality service.
  • Client and Franchisee Communication: Act as a liaison between clients and franchisees, ensuring clear communicatio...
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