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Customer Relationship Officer at KUSCCO Ltd

Confidential • Kenya, Kenya, Kenya • Posted June 07, 2026

Location Kenya, Kenya
Job Type Full-Time
Category Other-General
Posted June 07, 2026

Job Description

As the voice and lobbyists for Savings and Credit Cooperatives in Kenya, we at KUSCCO have been at the forefront of efforts to form and develop strong and viable SACCOs. Our key roles at KUSCCO – as the umbrella body for SACCOs – are mainly advocacy and representation. In addition, we offer SACCOs and other cooperatives financial and technical assistance,…


Customer Relationship Officer

KEY RESPONSIBILITIES OF THE CUSTOMER RELATIONSHIP OFFICER

  • Support SACCO marketing and recruit new members through research and business development. Promote SACCO products and secure new business via client relationships.

  • Identify and leverage market sales opportunities.

  • Member Engagement & Growth

  • Customer Service & Relationship Management

  • Marketing & Digital Platforms

  • Compliance & Reporting

  • Maintain smooth customer experiences by handling inquiries...

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