Customer Relationship Specialist - Success

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About the Role:

Do you have a passion for customer service and want to work with a driven, supportive and fun team?

At the BOQ Group, we believe in the power and potential of people. We are excited to grow our team and offer the right candidate an exciting career in banking.

If you’re ready to jump in with both feet, then we want to hear from you!

The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.

The role works closely with the Branch Manager, by developing customer relationships through regular contact, proactive lead management, seeking opportunities for referrals, executing customer loan maintenance needs and coaching Customer Service Officers.

About you:

As an experienced Customer Relationsh...