Customer Renewal Manager at Sectigo
Location
ottawa, on
Job Type
Full-time
Category
IT & Technology
Posted
June 02, 2026
Step into an impactful role at Sectigo as an Enterprise Renewal Manager focusing on SMB & MidMarket customers. Elevate renewal processes while solving complex customer challenges.
This full-time, in-office position at Sectigo is integral to delivering excellent customer service during contract renewals. You will manage a diverse portfolio, facilitating communication with internal teams to ensure seamless processes. Your analytical abilities will play a key role in identifying trends and providing insights to enhance client relationships and retention.
Key Responsibilities:
• Facilitate end-to-end management of client renewal portfolios
• Collaborate closely with sales and customer success for support
• Build and nurture relationships with client stakeholders
• Review contracts for compliance with legal and finance guidelines
• Cultivate opportunities for increased customer engagement
Requirements:
• Bachelor’s in Marketing, Business, or similar field preferre...
This full-time, in-office position at Sectigo is integral to delivering excellent customer service during contract renewals. You will manage a diverse portfolio, facilitating communication with internal teams to ensure seamless processes. Your analytical abilities will play a key role in identifying trends and providing insights to enhance client relationships and retention.
Key Responsibilities:
• Facilitate end-to-end management of client renewal portfolios
• Collaborate closely with sales and customer success for support
• Build and nurture relationships with client stakeholders
• Review contracts for compliance with legal and finance guidelines
• Cultivate opportunities for increased customer engagement
Requirements:
• Bachelor’s in Marketing, Business, or similar field preferre...