Customer Renewals Manager

AppFollow • workfromhome, estado de méxico, Mexico • Posted June 05, 2026

Location workfromhome, estado de méxico

Job Type Full-time

Category Servicio de atención al cliente

Posted June 05, 2026

Customer Renewals Manager @ AppFollow  About AppFollow  AppFollow helps mobile teams worldwide improve app performance and customer experience. Our platform provides tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insights, empowering product, marketing, and support teams to make better decisions faster. 
About the Role  As a Customer Renewals Manager , you will own the renewal lifecycle for a portfolio of customers, ensuring timely renewals, reducing churn, and driving revenue growth. 
This role sits at the intersection of Customer Success, Sales, and Finance. Your mission is simple: protect and grow revenue by delivering a smooth, proactive, and value-driven renewal experience.  
You’ll work closely with Customer Success Managers, leveraging customer insights, product usage data, and health scores to identify risks early and uncover expansion...
            

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