Customer Resolution Lead — Complex Orders & CX Expert

Acuity Brands, Inc in Guadalupe, Nuevo León is seeking a candidate responsible for supporting all channel customers through exemplary order management. This role includes managing inquiries, resolving issues, and fostering customer relationships.

The ideal applicant will possess advanced English skills, strong communication, and problem-solving abilities. The position follows a hybrid work model, requiring on-site presence at least some of the time, with competitive salary and benefits.