Customer Resolution Lead — Complex Orders & CX Expert

ByteLight in Guadalupe, Nuevo León, is seeking a proactive professional for order management support. The role includes managing customer inquiries, coordinating shipping, and developing solutions for order issues. Candidates should possess excellent English communication skills and be adept at problem-solving.

This position follows a hybrid work model requiring in-office presence. The salary range is $223,000 to $401,400, with benefits including health care and 401K.