Customer Service Admin

Job Title: Customer Service & Procurement Assistant
Location: Alcester B49
Hours: 39 hours per week (see schedule below)
Salary: £26,500 - £28,000 per annum, depending on experience
Start Date: As soon as possible

We are seeking a motivated and enthusiastic Customer Service & Procurement Assistant to join a busy and friendly team. This role is vital in supporting both customer service operations and procurement activities across two of our associated businesses. You will work closely with the Sales Executive to ensure seamless communication and outstanding service.

Key Responsibilities:

. Respond promptly to customer enquiries via phone, email, and in-person.
. Process orders accurately and efficiently.
. Support procurement activities, including sourcing products and liaising with supplie...