Customer Service Administrator

The Opportunity:

We are currently seeking a motivated and detail-oriented Customer Service Administrator to join our client’s manufacturing and distribution team based in Moorabbin. This position plays a key role in supporting customers, coordinating orders, and ensuring smooth communication between internal departments including warehouse, production, and logistics. Perfect for someone who thrives in a fast-moving environment and enjoys a mix of customer service, administration, and coordination.

Key Responsibilities:

• Process customer orders from entry through to dispatch
• Handle inbound customer enquiries via phone and email
• Liaise with warehouse and logistics teams regarding deliveries and order updates
• Track orders and provide customers with accurate ETAs
• Prepare invoices, quotes, and purchase orders
• Maintain accurate customer records and interna...