Customer Service Administrator
Location
Middlesbrough, North Yorkshire
Job Type
Full-time
Category
other-general
Posted
June 17, 2026
Based on the Riverside Industrial Estate, Middlesbrough
If you are from a labelling print, packaging background (preferably) using estimating systems and want a challenge. Working and supporting with the Sales, Customer service, Production and Planning teams to develop cost estimates on routine and complex jobs as required by our customers. Offering a one-stop service - cradle to grave for key customers. The first person contact for all services.
JOB DUTIES
Analyse documentation to prepare time materials and cost estimates
Utilise Label Traxx estimating software to provide quotes and information
Cost jobs using a variety of substrates and printing methods
Revise estimates as required
Maintain quality standards, assure quality standards are met before delivering a quote
Cradle to grave customer service, processing orders and raising estimates.
Assist in booking in jobs and liaise with customers
KEY SKILLS
Highly proficient numeracy skills
Detail orien...
If you are from a labelling print, packaging background (preferably) using estimating systems and want a challenge. Working and supporting with the Sales, Customer service, Production and Planning teams to develop cost estimates on routine and complex jobs as required by our customers. Offering a one-stop service - cradle to grave for key customers. The first person contact for all services.
JOB DUTIES
Analyse documentation to prepare time materials and cost estimates
Utilise Label Traxx estimating software to provide quotes and information
Cost jobs using a variety of substrates and printing methods
Revise estimates as required
Maintain quality standards, assure quality standards are met before delivering a quote
Cradle to grave customer service, processing orders and raising estimates.
Assist in booking in jobs and liaise with customers
KEY SKILLS
Highly proficient numeracy skills
Detail orien...