Customer Service Advisor - Banking Operations (all genders)

JPMorgan Chase & Co. • Berlin, Berlin, Germany • Posted June 16, 2026

Location Berlin, Berlin

Job Type Full-time

Category Information and Record Clerks

Posted June 16, 2026

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join us at JPMorgan Chase & Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for passionate Banking Operations Specialists.
As a Customer Service Advisor - Backoffice (all genders) in our Banking Operations Customer Service department, you will help us effectively manage customer enquiries and create an exceptional customer experience.
Job responsibilities
Manage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasks
Develop solutions to complex customer inquiries independently and in close cooperation with internal specialist departments
Create a unique customer experience that is fair, ...
            

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