Customer Service Advisor

First Mile | Certified B Corp • birmingham, england, United-Kingdom • Posted June 20, 2026

Location birmingham, england
Job Type Full-time
Category Management & Operations
Posted June 20, 2026

About The Role: Customer Services Executive

If you’re passionate about delivering top‑notch customer service, this is the role for you. As a Customer Services Executive you’ll be at the forefront of our mission, dazzling customers with lightning‑fast responses and expert solutions. From taking orders to tackling recycling queries, no challenge is too big.

Working Hours & Compensation

Monday to Friday, 8:00-4:00 / 9:00-5:00 with a 30 minute lunch break.

Starting salary: £24,650 per year, plus performance bonus.

Responsibilities

  • Handling inbound calls and emails from our valued customers
  • Resolving queries with finesse, whether routine or complex
  • Mastering the art of complaint handling like a true pro

Requirements

A sparkling phone manner and a can‑do attitude.

  • Proactivity and enthusiasm that shines through every interaction

Benefits

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