Customer Service Advisor

Employment Specialists • Colchester, England, United Kingdom • Posted June 11, 2026

Location Colchester, England
Job Type Permanent
Category Information and Record Clerks
Posted June 11, 2026

An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team.

This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer, backed by excellent training and development from day one (including support towards professional qualifications).


What you'll be doing as a Customer Service Adviser:


You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call.

  • Handling inbound and outbound calls, providing a professional and personable service

  • Producing Insurance quotations and converting opportunities into new and additional business

  • Supporting renewals and retention, building str...
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