Customer Service Advisor – Contact Centre

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Potential to increase up to £27,300 in 18 months, dependant on individual performance.

Hybrid (2 days office based per week)

Permanent - Full time 37.5 hours per week

Monday to Friday 8am to 8pm

Saturday 8am to 4pm

We make health happen

As a Customer Service Advisor in our Contact Centre you’ll be the voice of Bupa for our customers. Whether a customer is calling about a sprained ankle or a life-threatening illness, we treat them with the same level of care and compassion. You’ll guide them through the process to see if they are covered by their Bupa health insurance policy, you will need to be confident and comfortable declining treatment requests.

To be successful in this role you’ll need to be:

• Highly organised and resilient
• An a...