Customer Service Advisor

The NWH group • Dalkeith, Scotland, United Kingdom • Posted May 31, 2026

Location Dalkeith, Scotland

Job Type Full-time

Category Information and Record Clerks

Posted May 31, 2026

Role: Customer Service Advisor- No Sales

Salary: £27,976 per annum
Location: Glasgow
We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Glasgow Office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential
This is a full-time position working Monday to Friday, 40 hours per week and offers a salary of £27,976 per annum, paid weekly.
Job Activities:
Welcome, with warmth, inbound calls from new and established customers, across multiple communication platforms
Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers
Proactively and confidently handle high call volumes and orders
Deal with invoice queries skilfully and efficiently
Accurately create, record and schedule orders/services,...
            

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