Customer Service Advisor

Yorkshire Building Society • Dronfield, England, United Kingdom • Posted June 29, 2026

Location Dronfield, England
Job Type Permanent - Part Time
Category Information and Record Clerks
Posted June 29, 2026

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.
  • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Dronfield Branch

    Dronfield is a small town which lies midway between Sheffield and Chesterfield, and only 3 miles from the Peak District. The branch itself is based in Dronfield Civic Centre, along with a number of other local businesses, great for networking and some lunchtime shopping! The team i...

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