Customer Service Advisor

Yorkshire Building Society • Dronfield, England, United Kingdom • Posted June 29, 2026

Location Dronfield, England

Job Type Permanent - Part Time

Category Information and Record Clerks

Posted June 29, 2026

About the Role
As a Customer Service Advisor, you’ll:
Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members—without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Dronfield Branch
Dronfield is a small town which lies midway between Sheffield and Chesterfield, and only 3 miles from the Peak District. The branch itself is based in Dronfield Civic Centre, along with a number of other local businesses, great for networking and some lunchtime shopping! The team i...
            

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