Customer Service Advisor
Location
Dundee, City of Dundee
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.
Start Date: 1st of June
You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)
Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.
Standard hours: £13.49 per hour, overtime: £20.23 per hour.
Duties:
- Inbound customer service relating to maintenance queries and emergency calls
- Logging customer notes on the systems
- Troubleshooting to understand the problem and providing first level advice
- Taking call out payments over the telephone where required
- Complaint handling whe...
Start Date: 1st of June
You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)
Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.
Standard hours: £13.49 per hour, overtime: £20.23 per hour.
Duties:
- Inbound customer service relating to maintenance queries and emergency calls
- Logging customer notes on the systems
- Troubleshooting to understand the problem and providing first level advice
- Taking call out payments over the telephone where required
- Complaint handling whe...