Customer Service Advisor
Location
glasgow, scotland
Job Type
Full-time
Category
Management & Operations
Posted
June 20, 2026
Salary: £27,976 per annum
Location: Glasgow
We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Glasgow office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential.
Full‑time position: Monday to Friday, 40 hours per week. Salary £27,976 per annum, paid weekly.
Job Activities
- Welcome, with warmth, inbound calls from new and established customers across multiple communication platforms
- Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers
- Proactively and confidently handle high call volumes and orders
- Deal with invoice queries skillfully and efficiently
- Accurately create, record and schedule orders/services onto bespoke IT systems
- Passionately ‘live’ the Company Values and promote the co...