Customer Service Advisor

Aqualla Brassware Ltd • newtownards, newtownards, United-Kingdom • Posted June 08, 2026

Location newtownards, newtownards
Job Type Full-time
Category Customer Service | Advising
Posted June 08, 2026

Job Title: Customer Service Advisor

Reporting to: Customer Service Manager

Location: Newtownards


Who we are:


Founded in Newtownards, we proudly serve bathroom retailers across Ireland and the UK.


Specialising in a niche market, we deliver an unmatched selection of products, exceptional quality, and outstanding value. With impressive and sustained growth over the past decade, Aqualla is owned by FM Mattesson group.


Join Aqualla Adamsez as a Customer Services Advisor, where you'll process orders, support the sales team, and assist customers via email and phone with professionalism and courtesy to resolve inquiries effectively.


Key Responsibilities

  • Process customer orders manually and through the ERP system.
  • Respond to and resolve customer quer...

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