Customer Service Advisor

The New Homes Group • Norwich, England, United Kingdom • Posted June 20, 2026

Location Norwich, England
Job Type Full Time
Category Information and Record Clerks
Posted June 20, 2026

Customer Service Advisor

We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of Norwich. Office based, working 9am to 5.30pm Monday to Friday with a starting salary of £25,000.


As a Customer Service Advisor, you will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network, in addition to regularly engaging with regional directors and local authorities to ensure compliance with licensing regulations and all licensing related matters.


This is a highly responsible job involving keeping abreast of potential changes to local authority conditions working with Landlords to ensure they remain compliant of the regulations and conditions of their licence and assisting with branch and Landlord queries.


If you're a confident communicator, organised, self-motivated individual ...

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