Customer Service Advisor – PRC Candidates

Cross Border Talents • Penang, Malaysia, Malaysia • Posted June 19, 2026

Location Penang, Malaysia
Job Type Full-time
Category business-and-financial-operations
Posted June 19, 2026
Join a multilingual customer service team supporting an international client within the e-commerce and digital services environment.
This role is designed for PRC (Chinese expatriate) candidates who are fluent in Mandarin and Cantonese and interested in building an international career in Malaysia. You will handle customer inquiries related to orders, delivery updates, payments, and general service support in a fast-paced, structured environment.

Location: Livingston / Penang, Malaysia (On-site)
Employment Type: Full-time
Start Date: ASAP / July 2026
Working Schedule: Monday–Sunday, 9:00–21:30 (morning & afternoon shifts), 5 days work / 2 days off
Key Responsibilities
  • Provide customer support in both Mandarin and Cantonese
  • Handle inbound inquiries related to orders, delivery status, ...

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