Customer Service Agent - Afternoon shift (Full remote within Colombia)

We are looking for a passionate Customer Service Agent with a high level of Spanish and English .

A little bit about us

Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has since then expanded to a team of over 500 committed employees working all over Spain. We are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe. #LifeAtLeadtech

Main Tasks:

• Handling incoming emails
• Solving both routine problems and complex customer inquiries
• Complaint handling
• Use defined procedures for responding to our customers
• Report errors and improvements discovered in the website