Customer Service Agent
Keynsham, Bristol (Hybrid – minimum 3 days onsite)
£26,992.14 per year (£12.97 per hour)
Full-time | Permanent
About Us
Pet Drugs Online is one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe’s largest veterinary group, we’re passionate about delivering outstanding service — not just to our customers, but to our people too. We’re proud of our friendly, dog‑loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive.
About The Role
We’re looking for a Customer Service Agent to join our growing Customer Service and Sales team. You’ll be the first point of contact for our customers, delivering a warm, accurate, and memorable experience across multiple channels. If you enjoy helping people, solving problems, and working in a fast‑paced environment, this could be the perfect role for you.