Customer service Agent- German Speaker

CB Talents • Durban, South Africa, South Africa • Posted June 04, 2026

Location Durban, South Africa
Job Type Full-time
Category other-general
Posted June 04, 2026

German-Speaking Customer Support Agent

 Umhlanga, Durban, KwaZulu-Natal | On-site | Full-time

We are hiring a German-speaking Customer Support Agent for an international retail project based in.

You will support German customers across phone, email, and chat, ensuring excellent service for orders, deliveries, returns, and product enquiries.


Key Responsibilities

Handle customer queries in German (phone, email, chat)

Assist with orders, deliveries, returns, and product info

Provide professional, friendly customer support

Resolve complaints and escalate issues when needed

Record all interactions accurately in systems

Requirements

German B2–C2 (spoken & written)

Good English communication skills

Matric / Grade 12 (essential)

Customer service/call centre experience advan...

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