Customer Service Agent - JHB

Job Purpose:

NUTUN isseekinga detail-oriented, empathetic Customer ServiceAgentto support our members. You will be the first point of contact for inquiries relatedto accounts, products, and services, providing clear,accurate, and supportive communication to ensure members feel informed and empowered.

NB: Please note that this is a night shift role.

Minimum requirements (Qualifications and Experience):

• Grade 12/Matric.
• 2+ years of work experience in an international call centre campaign.
• Willingness to work night shift.
• Good written and verbal communication (neutral accent).
• Knowledge of the function, process, and systems.
• Knowledge of the function and process in a Call Centre Environment.
• Proficiency in MS Office (Advantageous).
• Experience in working with targets and tight deadlines.
• Relationship Management.
• Knowledge of relevant legislative requirem...