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Customer Service Agent with German

Capita • Opole, Opole Voivodeship, Poland • Posted May 29, 2026

Location Opole, Opole Voivodeship
Job Type Full-time
Category Information and Record Clerks
Posted May 29, 2026

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)
  • Analysing and solving customer’s queries
  • Sharing information on administrative and technical requests (products, invoices, etc.)
  • Making changes to the system
  • Forwarding faults or calls to other departments

    • Skills you need to succeed:

  • German at min. C1 level
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office package
  • Willingness to work on shifts (Monday-Sunday 8:00-24:00) in a hybrid model (2 days from home, 3 days from the office after training period)

    •  What’s in it for you:

  • Competitive salary
  • Performance bonus (no limit, even 5000 pln monthly)
  • LuxMed medical healthcare
  • Generali group insurance
  • Multisport or MultiKafeteria benefit systems
  • A po...

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