Customer Service Agent/Fee Officer

UOWD10721 - Customer Service Agent/Fee Officer

Business Unit

Administration

Job Family

Not Applicable

Department

Finance

Contract Type

Limited Contract Full Time

Location

Dubai

About the Role

UOWD is seeking a Customer Service Agent / Fee Officer to join the Finance team and play a key role in supporting the University’s student finance operations. This position is student‑facing and service‑oriented, with responsibility for managing fee inquiries, processing payments accurately, maintaining financial records, and collaborating with internal teams to resolve student finance matters.

The role operates in a fast‑paced, student‑focused environment and contributes to service quality, data accuracy, and operational efficiency. The successful candidate will also support finance automation initiatives, including Robotic Process Automation...