Customer Service Analyst

Grow with us as a **Costumer Service Analyst (REMOTE).** You will be responsible for managing relationship with Costumer Account Manager and end to end order process. As a **Costumer Service Analyst**, you will partner with internal and external customers at all levels, including senior management to identify trends, perform root cause analyses, and provide solutions to resolve customer logistics, order fulfillment, and transportation issues. You will promote a customer-centered culture serving as a consultant to internal/external customers, striving to exceed customer needs, requirements, and expectations. Furthermore, you will identify continuous improvement opportunities and drive efficiencies within the order process.
**WHAT WILL I BE DOING?**
In this role, you will be part of our success by:
**Customers and Operations**
- Serve as a single point of contact for assigned customers and sales
- Manage fulfillment of customer orders to ensure consistent and reliable perf...