Customer Service Analyst

If you're an expert in Customer Support and passionate about the Supply Chain area, join the OTD Team as a Customer Service Analyst.
You will Manage the end-to-end order process and provide exceptional internal and external customer service for smaller, less complex customers.
Develop solutions and become a process expert through collaboration and analytics.
Also, partner with internal and external customers at all levels, including senior management to identify trends, perform root cause analyses, and develop solutions to resolve customer logistics, order fulfillment, and transportation issues.
You will be in charge of identifying continuous improvement opportunities and driving efficiencies within the order process.
Uou will contribute to a team environment that is focused on high performance and operational excellence.
This flexible role is located in Querétaro, México.
A Taste of What You'll Be Doing
**Customers and Operations**: Serve as a single...