Customer Service Assistant (Call Centre)
Location
toa payoh, central, singapore country
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
COMPANY DESCRIPTION
Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.
RESPONSIBILITIES
Customer Service
- Provide prompt, courteous, and accurate responses to patients' and caregivers' enquiries via phone, email, and other approved communication channels.
- Act as a liaison between patients/families and internal stakeholders to ensure seamless service delivery and a positive patient experience.
- Ensure continuity a...