Customer Service Assistant
Location
staplehurst, england
Job Type
Full-time
Category
Management & Operations
Posted
June 12, 2026
Customer Service Assistant – Seasonal (Monday–Friday, 9am–5pm)
Location: Balfour Winery
Pay: £10.85-£12.71
Contract: Seasonal (with the possibility of becoming permanent)
About the Role
We’re looking for a friendly, reliable Customer Service Assistant to join our team for the busy season. You’ll be the first point of contact for guests and customers, helping to deliver the warm, professional experience Balfour Winery is known for. This role is ideal for someone who enjoys working with people, communicates clearly, and thrives in a fast‑paced environment.
Key Responsibilities
- Greeting visitors and providing excellent customer service at all times
- Handling customer enquiries by phone, email, and in person
- Supporting the retail and hospitality teams with day‑to‑day tasks
- Assisting with bookings, tours, and general guest information
- Processing sales and ...