Customer Service Associate
Location
Cape Town, Western Cape
Job Type
Full Time
Category
Information and Record Clerks
Posted
June 10, 2026
Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!
What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.
During a Typical Day, You’ll
- Answer incoming communications from customers over email or social media platforms
- Phoning customers back with relevant feedback
- Conduct research to provide answers for customers to resolve their issues
Requirements
- Matric
- Fluent English (Higher Grade English pass in Matric)
- 2-3 years or more of customer service experience in a Contact Centre