Customer Service Associate III
Location
College Station, TX
Job Type
Full-time
Category
other-general
Posted
June 16, 2026
Job Title
Customer Service Associate III
Agency
Texas A&M Veterinary Medical Diagnostic Laboratory
Department
College Station - Client Services
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
Job Description Summary
TVMDL’s Client Services department is the first point of contact for clients and sample submissions. The Customer Service Associate III works on a team of 15+ staff members to process 500+ specimens daily. This fast-paced environment requires attention to detail, quick problem-solving, and strong communication skills. Sample submissions are checked for accuracy and clarity of test requests and billing information. Each case is barcoded with a unique accession number and routed to the appropriate testing section for further processing. Sample submissions may include blood, urine, ...
Customer Service Associate III
Agency
Texas A&M Veterinary Medical Diagnostic Laboratory
Department
College Station - Client Services
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
Job Description Summary
TVMDL’s Client Services department is the first point of contact for clients and sample submissions. The Customer Service Associate III works on a team of 15+ staff members to process 500+ specimens daily. This fast-paced environment requires attention to detail, quick problem-solving, and strong communication skills. Sample submissions are checked for accuracy and clarity of test requests and billing information. Each case is barcoded with a unique accession number and routed to the appropriate testing section for further processing. Sample submissions may include blood, urine, ...