Customer Service Claims Handler

Aviva • king's lynn, king's lynn, United-Kingdom • Posted June 20, 2026

Location king's lynn, king's lynn
Job Type Full-time
Category Other-General
Posted June 20, 2026

Contract Length - 3 months

Hourly rate - £14.67/hour

Inside IR35


We have some exciting opportunities available in our Personal Lines Triage team!

Do you enjoy working in a fast-paced environment? Do you have an empathetic customer service style, providing brilliant service to every customer you speak to? If so, we’d love to hear from you.

These are temporary roles and will involve shift patterns covering the hours of 9am - 5:30pm (Monday – Friday).


A bit about the job

As a Triage Handler, you will be the first person our customers speak to when they need to make a claim, or have queries on an existing claim. You will need to be polite, friendly, and a great listener to understand what the customer needs from us to be able to direct them to the right team.

Full training will be provided about different parts of the motor claims system; but, you'll need to be able to gather t...

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